1.How can I contact you?
You can contact us through our customer service email at care@guvit.co.in, or call us at +91 8056071101. We're also available via our social media channels for any inquiries or assistance.
2. How can I gift a product to someone?
To gift a product, simply select the item you wish to purchase and proceed to checkout. During the checkout process, you can provide the recipient's shipping address and add a personalised gift message, and we’ll make sure the gift is beautifully packaged for them, from you.
3.What materials are used in the product?
Our products are crafted from high-quality materials such as durable stainless steel. Each product description includes detailed information about the materials used.
4.Can I customize my product?
Yes, we offer customization options for many of our products. You can personalise items with, select different materials, or choose specific charms , engravings.
5.How long will it take for my order to arrive?
Delivery times vary based on your location and the shipping method chosen. Generally, orders are processed within 2-3 business days and standard shipping typically takes 5-7 business days.
6. What is the lifespan of the jewellery?
The lifespan of our jewellery depends on how well it is cared for. With proper maintenance, such as avoiding exposure to harsh chemicals and storing it properly, your jewellery can last for many years. We provide care instructions with each purchase.
7.What is your return and refund policy?
We offer a hassle-free return and refund policy. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving the item for a full refund or exchange.
8. How does shipping and delivery work?
Answer: Once your order is placed, you will receive an email confirmation and a tracking number once your order ships. The order usually takes around 4-5 days to be processed, shipped and delivered.
9.How do I purchase a product?
Answer: To purchase a product, browse our online store and select the item you wish to buy. Click "Add to Cart" and proceed to checkout. Follow the prompts to enter your shipping information and payment details. Once your order is confirmed, you will receive an email with your order details.
